Thursday, August 18, 2005

Kinko's Land

Haven't blogged in a while. I've been busy working at Kinko's Land making copies for people. The store is normally dead in the summer, but out of nowhere it just picked up like crazy. We've eaten a lot of pizza and drank lots of pop. One of the most interesting experiences I find at my workplace is dealing with customers. I have met many kinds of people in my day at Kinko's and have made some observations.

There are customers who...
  • know more than you about copiers and technology in general.
  • are perfectionists that notice a blue colour isn't blue enough.
  • throw down their keys on the counter and demand copies right away.
  • don't have a clue what they want and take forever to decide.
  • want you to decide.
  • expect you to pull out the "Kinko's Magic Wand" and instantly create the impossible.
  • tell you how to do your job.
  • will pay extra for even faster service.
  • are easy going and will pick it up next week.
  • spend half an hour deciding what they want when in fact they don't want it anymore, wasting everybody's time.
  • walk past the counter into the main production area asking for service. We just point them back to the front and ask them to wait their turn.
  • say we have bad service and will never come back. We see them the next day.
  • ask, "Is Kinko's really owned by FedEx?" when there's a giant sign on the wall that says FedEx Kinko's.
  • totally forgot they placed an order and it sits there for months.
  • tell you their life story and how they came to the point where there at of why they are making copies.
  • show so much cleavage that I think a boob will pop out.
  • ask us to read their faxes for them over the phone.
  • got angry cause we don't have typewriters.
  • are drunk or hung over and still managed to make it to Kinko's.
  • have an instruction manual of how they want their copies made.
  • want us to make them fake IDs.
  • have nude pictures of themselves and want copies made for their boyfriend.
  • ask us why we charge more than our competitors across the street. So we ask ourselves why are you here?
  • tried to flirt with me cause I'm a hot asian guy.
  • know exactly what they want making my job easier :)
Peace.

3 Comments:

Anonymous Anonymous said...

hilarious man. Hopefully the ones hitting on you are erm....female.
John

9:01 PM, August 18, 2005  
Blogger S. said...

I echo John's comment -- hilarious! You should be getting paid a lot more for enduring so much crap!

8:19 AM, August 19, 2005  
Blogger t said...

wait you forgot my very favourite, the old lady who pulls one photo out of her sac and says i want it bigger. how much bigger? oh you know the next size. you make it a little bigger, having learned from experience that she won't care just as long as she perceives it as bigger. you bring it back and she frowns....you make it slightly bigger and still she frowns. you grab a ruler smack it down and say...HOW BIG? it takes her five painstaking minutes of holding it up, humming a little and angling it in an attempt to receive some divine intervention. you make the copy, it's perfect. but this paper? what weight is this? do you have something glossy? meantime someone has cleared the settings on the machine and you start from scratch. copy in hand, on glossy and perfect you reach for the register but out of the corner of your eye you see her make a slow but deliberate movement...wait is that? yes it is. it is an entire bag of photos and she starts to pull them out, one by awful one....

10:58 AM, August 23, 2005  

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